Shipping policy

Shipping Policy

Last updated: August 2026

Thank you for shopping Cougar Vintage Shop. Every piece in our collection is one-of-a-kind, and we take great care to get it to you safely and on time.

Processing Time

Orders are carefully inspected, cleaned, and packaged before they ship. Please allow 1–3 business days for processing. You'll receive a tracking number by email as soon as your order is on its way.

Shipping Carriers

We ship via USPS, UPS, and DHL Express / DHL eCommerce, depending on your location and the size of your order. Shipping rates are calculated at checkout based on the weight of your item(s) and your delivery address — so you'll always see the exact cost before you pay.

Estimated Delivery Times

Delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons.

How We Package Vintage Items

We know vintage pieces are irreplaceable. Every order is wrapped with care — fragile items are cushioned with protective packaging, and high-value pieces are secured to prevent shifting in transit. Our goal is for your find to arrive exactly as you fell in love with it.

International Orders — Customs & Duties

International shipments may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the buyer and are not included in your order total or shipping cost. We recommend checking with your local customs office for estimated fees before placing your order.

Please note: we are required by law to accurately declare the value of all international shipments on customs forms.

Questions?

If you have any questions about your shipment, feel free to reach out — we're happy to help track down your treasure.